Customers Write

  • Yippee
    Delivered yippee Thanks for all your help M.…
  • REALLY APPRECIATE IT
    THANK YOU SO MUCH I REALLY APPRECIATE IT D.…
  • a big thank you
    Just wanted to say a big thank you – J’s new guitar arrived today, left it for a few hours to acclimatise and he has had a quick play. Very happy indeed! He’ll be busy making his …
  • Brilliant
    Just to say thanks for the quick handling of my order, including the communication. It arrived today. Brilliant. Michael, 17/11/2020…
  • I just wanted to thank you for your help in choosing my sons guitar.
    I just wanted to thank you for your help in choosing my sons guitar. He was delighted with it and my husband was too. It feels and plays like a proper guitar rather than a toy and was great value for …
  • Thanks for all the information and taking time on this
    Thanks, Nicholas, for all the information and taking time on this. Unfortunately, with the several difficulties of importing as you explain, I need to pass on this guitar. Thanks and best wishes …
  • Great service
    “Thanks again for your great service!” Aleksi, Finland, 8/10/2020…
  • Thank you for all the work and time you put in
    I would like to thank you for all the work and time you put in. Many Thanks Colin…
  • Good idea
    Nicholas – thank you very much for your ideas. Really appreciate and had not thought of auction! Good idea to try.Best regards, Ryan…
  • Guitar is playing well. Thanks for your good service
    The replacement string has been fitted, tuned up to pitch , and the guitar is playing well. Thanks for your good service. Regards Mark Mustill…
  • Received all safe & sound , very nice guitar
    Hi Nic , received all safe & sound , very nice guitar , thank you very much for everything , will be in touch , all the best Steve…
  • Waited longer for a pizza
    Many thanks for the very prompt and friendly service.  The goods arrived Tuesday lunchtime – within 24 hours of ordering (I’ve waited longer for a pizza). All the best Mick…
  • Delighted…The set up is just right
    The Yamaha arrived safely and l’m delighted. The set up is just right for me do l will just wear out the strings and do a set up when the wood gives in. Might even rub the top down and thin down the …
  • Typical CGP attention to detail!
    thanks for letting me know it arrived safely. strings are knobloch high tension basses and normal/medium tension trebles. alternatives would be savarez cantiga alliance 510ARJ or corum alliance …
  • Received safely in Sunderland
    Hi Nick. The Hiscox strap was received safely today in Sunderland. Many thanks. Kind regards, Raphael…
  • Beautifully set up
    Hi Nick. Just a quick word of thanks for the Yamaha NTX1200R. It is wonderful, and I have already begun to “bond”. I showed it to an experienced guitarist friend (owner of Santa Cruz, …
  • More (cutaway electro classical) guitars to choose from than any of the major London stores
    “You have so many more (cutaway electro classical) guitars to choose from than any of the major London stores I visited last month”Wendy Partridge in person February 2010…
  • Thank you for excellent service and for selling me a fantastic guitar
    “I’m emailing to thank you for excellent service and for selling me a fantastic guitar. When I travelled up from Cornwall to try out some Flamenco guitars, you were very welcoming and allowed me to …
  • The guitar arrived in perfect condition
    “The guitar [Paco Marin 380] arrived in perfect condition … it has a really nice action … good finishPaul Jouanny (by phone) February 2010…
  • Thank you. Faultless service
    “Feel free to publish the following on your website. Having recently bought a relatively expensive guitar unseen via the Internet [from another supplier] and been disappointed I was wary of making …
  • Thank you also for going out of your way
    “Thank you for sending me the rest of the package which I have just received in good order. Thank you also for going out of your way to include the bone saddle.”Masaki Mizutani, December 2009…
  • The guitar arrived safely, have already had a play and it sounds great
    “Just to let you know that the guitar [Esteve 12] arrived safely, have already had a play and it sounds great. Will allow the string to settle and let you know how i progress.”Philip Aspinall, …
  • Your service is fantastic and i would certainly recommend you to anyone. 100% happy
    “Hi,guitar [Water Mill WG-310] arrived today safe and well, Delivered faster than a Django solo!!!,plays just great ,loud sweet bright trebles and a fine bass ,should improve with me with time.your …
  • Appreciate all the guidance
    “[Esteve 9 C/B] arrived safe and sound … tremendously thrilled … very, very pleased … appreciate all the guidance”Mike Donovan (by phone) 16/10/2009…
  • Really appreciated all your tips and advice and look forward to maybe chatting again
    “Dear Nick and team Apologies it has taken awhile to come back to you but I confirm that the Yamaha NTX1200 was safely delivered bang on the next day (a couple of weeks ago) and I am chuffed to bits! …
  • Once again many thanks for a great guitar
    “Just a note to say thanks for the Esteve (Elec] guitar which is shaping up pretty darn fine. I put some Savarez strings on and it started to shine even more. … Once again many thanks for a great …
  • I think it’s great. Thanks for everything
    “The guitar [Liikanen A in spruce and Indian rosewood ] arrived today. I am over-joyed! ^.^ I have been playing it all day. I think it’s great. Thanks for everything.”Tim Morse, California, 22/10/2009…
  • Positive customer testimony to follow
    “Thank you very much for forwarding the guitar tuner – which successfully beat the post strike and arrived today. Well done. Positive customer testimony to follow in about another 10 days. (Tied up …
  • Many thanks for all your help and patience
    “Many thanks for all your help and patience on Monday. I’m very pleased with the Alahambra [CS-3 CW A E5], it feels just right for the work I’m doing at present, so a job well done! I received the …
  • Arrived safely yesterday as promised
    “The guitar [Esteve 9C/B] arrived safely yesterday as promised … What a beautiful instrument it is. Needless to say that I am highly delighted! I love the resonating bass and the sweet treble. This …
  • I received the amp yesterday in perfect condition and working order
    “I received the amp [Jam 150] yesterday in perfect condition and working order. I’m very pleased with the lovely rich sound it makes with my Yamaha acoustic guitar. Many thanks,” Roger Dalton, …
  • I’m really happy with it
    “I’ve had the [Alhambra] 9P for a week now, and must say i’m really happy with it. Very nice craftsmanship and details, and the sound is much more full than my model C1! I tried recording myself with …
  • I have been very happy with my choice of guitar
    “I purchased a Hanika 56PF from you back in January. I would appreciate some advice on guitar care, particularly for the fingerboard. I use Planet Waves Shine periodically for the rest of the guitar …
  • First class all the way
    “Just a wee note to say many thanks for your friendly advice and getting my guitar to Aberdeenshire exactly when you said you would. First class all the way. Having now played my Yamaha NTX900 for 2 …
  • The guitar is fantastic.. . Huge beautiful sound
    “Nick, sorry I’ve been so late to respond. .. I’ve been busy working on this http://petitions.number10.gov.uk/NoChildDetention . . . The guitar [Liikanen Kantare I 62C 7/8 size] is fantastic.. . Huge …
  • Thanks for setting it up for me, it plays like a dream
    “I just want to say thanks for the guitar [ Esteve 5F Flamenco Guitar ], it is just exactly what I wanted and expected. And thanks for setting it up for me, it plays like a dream and I am just so …
  • Really enjoyed coming down to meet with you and have the chance to play several different guitars
    “Just wanted to give you an update on the Esteve 9C/B and bits and pieces that Trish and I came down to Devon to buy for my 50th Birthday present. We both really enjoyed coming down to meet with you …
  • A very enjoyable purchase, with excellent communication throughout. I won’t hesitate to recommend your online store
    “Just a short note to let you know how thrilled I am with my Alhambra [5P CT E2] guitar, particularly now that I’ve played it in a little. It’s everything that I‘d hoped for. It’ll take me some time …
  • Thanks again for your friendly service
    thanks for your time and advice on saturday, the guitar [Yamaha NCX900FM] sounds fantastic, put the hanabach high tension strings on and it sings! plugged in it has the best natural sound i’ve ever …
  • Thanks for the advice
    “Many thanks for that. Looking forward to trying them [Aquila Gut and Silk Classical Guitar Strings] and thanks for the advice on using them”Matt Molloy 14/12/2009…
  • The guitar arrived yesterday in excellent condition and it’s everything I hoped it would be!
    “The guitar [Yamaha NCX1200R] arrived yesterday in excellent condition and it’s everything I hoped it would be! The action is a fraction higher to what I’m used to, I haven’t taken out the strip of …
  • Thanks for all your help and great service
    “The Yamaha [NCX900R] has arrived safely and I’m very pleased with it. It has a very neutral and even sound, and the pickup system is very natural. Thanks for all your help and great service”Simon …
  • My son is delighted
    “Thank you – the guitar [Liikanen L100C] has arrived! My son is delighted and will get to know his new possession over the next few days.”Jane, 16/9/2009…
  • Thank you for your excellent customer service; really helpful and with great attention to detail
    “Hi Nick, I just wanted to thank you for the Alhambra case, which just arrived, and is a perfect fit for my guitar. I’m really pleased with it. Fantastically packed, prompt delivery and still …
  • The love at the first sight
    “Hi, Mr. Mahoney: the guitar, Esteve 7CE, has arrived to my home yesterday evening. The first feeling is very closely to the love at the first sight. Well, you know about the crazy relationship of …
  • Thanks again for all your help
    “the Yamaha [NCX1200R] is great and sounds good both on its own and through my Bose amp. Thanks again for all your help. Best wishes” Bob Jones 14/09/2009…
  • All contact yourselves was prompt, friendly and honest
    “Dear Nicholas, I received my guitar, Blueridge BR 160 Historic the following day after order. I am extremely pleased with the purchase, the guitar is absolutely brilliant and faultless, your price …
  • It “sings”
    “My wife, Alison says that she always knows when I am playing the E4 because it “sings”.” David Cox 30/8/2009…
  • Thanks for the guitar advice – very helpful
    “Thanks for the guitar advice – very helpful”Michael Heads 13/8/2009…
  • Many thanks for the pleasant transaction
    “Many thanks for the pleasant transaction”Stephen Crofts, 13/8/2009…
  • Thanks for all your help
    The Hanika 60PC NAT “arrived safe and sound”…it is “perfect … lovely … absolutely spanking” … “thanks for all your help”[by phone] Bob Pryor, Midlothian, 29/07/2009…
  • Very pleased with it. Thank you
    “Just to let you know that my guitar [Alhambra 4P Classical Guitar Solid German Spruce soundboard] arrived safely today (Thursday). I am very pleased with it. Thank you. “Jill Waterson 16/7/2009…
  • A first rate buying experience
    “The Guitar [Blueridge BR-341 Parlour Guitar] arrived safe and sound 12.30 hrs today I am really pleased with it, it is all I could have hoped for at this price point The sound is really big for a …
  • Using it in a concert
    “I am now getting more used to the new guitar [Alhambra 9P Spruce soundboard] and I am very pleased with how it sounds. I really think I got good value for the money. I am using it in a concert on …
  • Everithing it’s ok!
    “The strings arrived in the morning, everithing it’s ok! Thank you very much, “Emanuele, Italy, 08/07/2009…
  • Really quick and professional service
    “The guitar [Alhambra 6P Spruce soundboard] has arrived safe and seems to be OK :). Sounds great and it is a really pleasure to play on it. I hope that it will sounds better and better within few …
  • Sterling service
    “Absolutely superb… awesome … in love with it [Paco Marin – Guisama Model 380 Flamenco Guitar] … thanks for sterling service”Michael Wass 08/07/2009 (by phone)…
  • Friendly, efficient and reliable service
    “I’ve spent three weeks with the Alhambra 9P now and having played it quite a lot, I must admit I love it. I’ve been learning the classical guitar on a 36 year old Alhambra 1C for about 6 years now. …
  • A big thank to you for spending the time and sharing your knowledge and experience
    “The Paco Marin – Guisama Model 169 Cutaway Classical Electro Acoustic arrived on time (7am!) and in perfect order. Excellent packaging – thanks! The Paco Marin guitar … has a rather mellow jazzy …
  • Excellent service
    “thanks again for the excellent service, certainly looking forward to receiving the guitar”Michael Wass, 1/7/2009…
  • I found your customer service excellent and your integrity … to be commendable
    “Guitar [Esteve 12, cedar soundboard] has arrived safe and sound and very much in the time frame promised. Your eyesight must be better than mine as I could not find any flaw of any significance. The …
  • Fantastic service
    [The Paco Marin 380 Flamenco Gutiar] “has an excellent sound-per-pound ratio…thanks for a fantastic service”Ritchie Jackson, Ireland, by phone 30/06/2009…
  • I trusted you and you delivered
    “My Alhambra 7FC and case arrived safely this afternoon as planned. I have to thank you for your advice over the last few months. I have to say that I was a little apprehensive to buy a guitar …
  • Prompt service, great!
    “Just had to email you to let you know how pleased I am with the Alhambra 4P [left handed model], it’s truely a gorgeous instrument with an amazing tone, lovely, can’t put it. My long time guitar …
  • Thanks for sending the guitar
    “Just to say thanks for sending the guitar [Alhambra 4PA spruce soundboard], my partner really likes it”Helen McIntosh 24/06/2009…
  • Thank you so very much for all of your assistance and support
    “Just wanted to let you know that the guitar [Alhambra 9P] has arrived – very excited household here!! Thank you so very much for all of your assistance and support – it has arrived in less than a …
  • Thank you
    “The guitar [Blueridge Historic Series Dreadnought BR-160] arrived, it is very beautiful and seems flawless, thank you…”Matteo, Rome 22/06/2009…
  • Great service … setup is very good
    “I just want to inform you that my guitar [Alhambra 9PA with spruce soundboard] has arrived. Everything is in perfect order, and I am very pleased with the sound after the first few hours of playing. …
  • Perfect!!
    “It just arrived. Perfect!! [Blueridge Historic Series “OOO” Guitar BR-163]”Björn Hansson, Sweden, 19/6/2009…
  • Really helped me to find the right instrument
    “Thanks for the time you gave me to try your guitars, it really helped me to find the right instrument. The chosen Hanika 59sf has turned out to be even better than I initially thought. It is bright …
  • Arrived safely
    “The [Liikanen] Kantare I500C guitar arrived safely yesterday. It’s a lovely instrument and I’m glad I’ve bought it on special offer as those tiny finish imperfection don’t matter at all. I am going …
  • Fast, efficient, and extremely friendly service
    “Hi. Just to let you know that the Alhambra 9P has arrived safely … Thank you for the fast, efficient, and extremely friendly srevice. I’ll have no psoblem recommending your site to other people. …
  • Good advice and service
    “Just a small mail to tell you how happy I am with my guitar [Alhambra CS-3 CW A E5]. A good guitar makes a lot of difference and I have now a lot of work to catch up Thank you again for your good …
  • Informative website with lots of technical data for each guitar
    “Thank you. At last an informative website with lots of technical data for each guitar, and a wide range of instruments – brilliant!”Matt Price, 11/6/2009…
  • I received it 10 a.m. and I was gigging 8 p.m
    “… the [Hanika AF52] guitar is beautiful. Lovely action. The only thing you were wrong on Nick was to advise me to give it 2 weeks before gigging. I received it 10 a.m. Friday and I was gigging 8 …
  • The extra effort that you put in has enabled me to buy the perfect guitar
    “I received the guitar [Hanika 1aP] just after I got home from work and haven’t really put it down since then. It is every bit as wonderful as you described so I’m afraid I won’t be sending it back. …
  • You guys know how to do classical guitars
    “Thanks so much for all that info Nicholas! I really appreciate you taking the time and effort to get all those measurements. It appears that you guys know how to do classical guitars. Most other …
  • Excellent service!
    “Just to say that I received the case [Hiscox Liteflite Pro-II Medium] and thanks for the excellent service! I still don’t have the guitar so that’s a first! regards” Paul Tiernan, France, 29/1/2009…
  • Service was excellent and thanks again for your help on deciding which model to choose
    “Since I received my new prudencio 22 (Paco Marin 380) flamenco guitar ive re-captured my enthusiasim for playing. Not only does it look good it sounds even better, my compases and falsetas are now a …
  • Really appreciate your time and information!
    “I really appreciate your time and information! Thank you very much!” Paul Shilton, 28/1/2009…
  • Customer service after purchasing it was next to none
    “Hello, Before Christmas I ordered an Alhambra 4P Classcial and have loved playing it ever since. Also, the customer service after purchasing it was next to none; was really nice to have a personal …
  • Great service
    “…great service and price thanks” Tim Smith, Ipswich, 23/1/2009…
  • Your help in choosing such a splendid guitar!
    “I just wanted to thank you for your help in choosing such a splendid guitar! I’m very pleased with my purchase, and can’t put it down!” Quiller Brooke, 23/1/2009…
  • Action was perfect
    “I was going to wait another few days before writing back to see how the sound settled in after a few days of continuous playing, but it’s received pretty much continuous playing since i got it so …
  • Prompt and informative replies
    “Further to my email of last Friday just a quick note to advise the guitar was opened and found to have arrived in perfect condition. Our son is thrilled with the instrument and it is apparent to our …
  • Very satisfied with your services
    “I received my guitar strings yesterday, manday 16th. I think that everything went well and without delay or complications. I am very satisfied with your services and will certainly purchase some …
  • Your enthusiasm Nick was contagious
    “I am glad to say that I placed my order with your company. I found you and your staff to be very polite and professional. Your enthusiasm Nick was contagious. I couldn’t resist buying the 7P after …
  • Great service…very caring and personal
    “The Prudencio Saez has arrived safely…not a scratch or a bump. Looks stunning and first impressions on the tone and feel are excellent….only played it for an hour. I need to spend several hours …
  • That is impressive!
    “Many thanks for your prompt response. I didn’t expect it to be delivered this fast, that is impressive! So I think I’ll have some talks with the logistics people at my company :-)!” Marten Eijkman, …
  • Thanks for your level of concern
    “Thanks for your level of concern re my Alhambra purchase. I did in fact pick it up myself from the UPS depot last night. Most importantly I’m very pleased with the guitar. I can see no visible sign …
  • In-depth specialist knowledge
    “Thanks for sending the strings so promptly; they arrived this morning. Thanks also for taking the time to answer my questions by phone. I’m really glad I found your website. Sadly, local music shops …
  • Good advice and service
    “The guitar [Alhambra CS-3 CW E5] was delivered today in perfect condition. It is all I hoped it would be! The playability is amazing, and the sound is nicely balanced. Thank you for the good advice …
  • How pleased I am with my new guitar
    “Nick just a few lines to let you know how pleased I am with my new guitar (Aparicio AA100) purchased end of October. As you know I had a couple of concerns regarding the string height and a little …
  • Many thanks for your attention today
    “Hi Nick, Safely home. Many thanks for your attention today. I am very pleased with my purchase – probably will not do much for my playing but lovely to own!” Les Tranter 2/1/2009…
  • Thanks again for all these efforts and time
    “…maybe i skipped this email due to my moving during hollidays anyhow, the guitar arrived safely 1 hour ago, my first words are matching my first impression while playing the first notes, and they …
  • Impressed by the consideration that you are giving to the customers
    “…thanks very much, I am impressed by the consideration that you are giving to the customers. It was a pleasure to be in touch with you. I will definitely buy more products from you as soon as a …
  • Thanks again for your service and your help
    “I got the guitar today … it is superb – love the sound … Thanks again for your service and your help.” Ken Tyler, Loughborough, 18/12/2008…
  • The service is without fault
    “The guitar arrived on Weds 10th Dec. as agreed. It is a very nice instrument. The action, fretwork, neck dimensions string spacing etc. make it very smooth to play. It is already starting to sound …
  • Thanks so much for your advice
    “Thanks so much for your advice. I like the D’Addario strings very much and my intonation problems are solved. The difference it gives to my confidence as a player is just what I need” Noel Wilde, …
  • Thanks for making that happen
    “The guitar arrived this morning – thanks for making that happen. A truly nice guitar, the perfect size it tuned up quickly with good tone we’re both very happy with it. It’s been a pleasant …