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Your superb customer service is unheard of

“I have received the Ramirez 4E this morning, as usual it was very carefully packed, and the guitar inside was intact with no damage to the packaging. I have tried it briefly, and was immediately impressed with the lovely sound, considering it’s a brand new guitar. I am very pleased with it and will be keeping it.
Many thanks for all your help and the very helpful advice from Nick whom I enjoyed very much talking to. A business ran in such a way as yours is rare in the UK these days, and your superb customer service is unheard of.”
Best regards, Mauricio.14th May 2008